Agents with Faces: The Effects of Personification of Agents

نویسندگان

  • Tomoko Koda
  • Pattie Maes
چکیده

It is still an open question whether software agents should be personified in the interface. How should faces be used to make the agent more usable and likable? In order to study the effect of faces and facial expressions, we compared subjects' responses to and evaluation of different faces and facial expressions of entertaining agents. The result shows that having faces and facial expressions is likable and engaging. It takes users' effort to interpret the meaning the faces. In terms of facial features, realistic faces are better liked and rated as more intelligent than abstract faces.

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تاریخ انتشار 1996